The Morinaga Milk Group is developing policies based on the materiality of the "Sustainability Mid-and-Long-Term Plan 2030". We aim to solve the materiality issues and realize sustainability management by defining the position of each policy and enhancing its effectiveness.
We started conducting effectiveness assessments in FY 2024 to improve the effectiveness of our policies.
Once a year, the department in charge of each policy checks whether the contents of the policy are being implemented by using check sheets.
Basic Philosophy
The Morinaga Milk Group's Corporate Philosophy is "Contribute to healthy and enjoyable lifestyles."
Our Corporate Slogan of "For Ever Brighter Smiles "incorporates our desire to make our customers smile through both deliciousness and health. Since our founding we have pursued unique value through advanced milk technology.
We aim to realize an enriched society that inspires smiles everywhere by contributing to the wellbeing of the customers through products and services that people use in their daily lives.
In order to achieve this, the Morinaga Milk Group has established a set of rules that we must follow in our marketing communications.
We will practice responsible marketing communications to promote our business activities and provide value to society to bring "Ever Brighter Smiles" to a wide range of customers, from babies to elders.
Basic Policy
The Morinaga Milk Group will apply this policy based on the ICC Framework for Responsible Food and Beverage Marketing Communications, an international standard for marketing communications in the beverage and food industries established by the International Chamber of Commerce (ICC), to all marketing communications in all its media forms for responsible marketing communications.
We will conduct our activities in a responsible manner, giving more consideration particularly to children, and will ensure the following.
In general, a "child" is defined as a person 12 years of age or younger. However, this definition differs from country to country depending on their laws, regulations, common understanding, etc.
Est : February 2023
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
In the marketing of infant formula and follow-up formula (hereinafter collectively referred to as "Products") handled by the Morinaga Milk Group, we respect the WHO International Code of Marketing of Breast-milk Substitutes (BMS) (hereinafter "WHO Code"), comply with applicable laws and regulations in the countries and regions where we conduct business, appropriately guide employees and distributors in accordance with this marketing policy (hereinafter "Policy"), and conduct activities in accordance with the Policy.
1)Recognizing that breastfeeding provides the best and optimal source of nutrition and plays an important role in the growth and development of infants, and that breastfeeding not only builds infants' immune systems but also fosters a strong bond between mothers and infants, we support the recommendation by the WHO that breastfeeding be performed for the first six months after birth, followed thereafter by the introduction of safe and appropriate complementary foods.
2)Recognizing the importance of the WHO Code in providing safe and appropriate nutrition to infants, we strive for the protection and promotion of breastfeeding and engage in marketing activities grounded in appropriate information.
1)We support policies, rules, and standards set by governments and by expert health and nutrition agencies on the basis of objective and consistent information and science.
2)We do not advertise or promote Products to the general public.
3)We do not engage in advertising or sales promotion of Products for infants between 0 to 12 months of age in higher risk countries※1.
4)Where permitted by the laws of countries where we conduct business, we share our recognition of the Policy with third parties and engage in advertising and sales promotion activities in compliance with the laws and ordinances of the countries where we conduct business.
5)When providing Product-related information to healthcare practitioners, we limit information to objective and scientific information, and do not include information that indicates or implies that bottle-feeding with the Products is superior to or equivalent to breastfeeding.
6)In package labels for the Products, we provide all necessary information regarding the safe and proper use of the Products and take care not to discourage breastfeeding.
7) We use clear and conspicuous descriptions in package labels for the Products, and, using expressions that are easy to read and easy to understand, extol the superiority of breastfeeding and include labels concerning proper methods of formula preparation, warnings regarding health hazards caused by inappropriate preparation etc. In addition, we do not use photographs of babies on containers or in the package labels for the Products, and do not use pictures or expressions that idealize the use of the Products.
8)Recognizing that the quality of the Products is an indispensable factor in protecting the health of infants, we manufacture the Products in accordance with standards recognized in the countries and regions where we conduct business, following strict hygiene control and quality control procedures.
9)When selling or otherwise distributing the Products, we comply with applicable quality and hygiene standards and local laws and ordinances.
※1A list of higher risk countries is indicated in Appendix A on the following website.
https://research.ftserussell.com/products/d
ownloads/F4G_BMS_Criteria.pdf
Est : March 2021
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
As a food company that aims to contribute to healthy and enjoyable lifestyles through offering unique products derived from advanced milk technology, the Morinaga Milk Group contributes to social sustainability by providing safe and reliable products and services.
Est : September 2017
Rev : October 2022
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
As a food company that aims to contribute to healthy and enjoyable lifestyles by offering unique products derived from advanced milk technology, the Morinaga Milk Group contributes to social sustainability through mitigation of and adaptation to climate change and other environmental issues.
(1)We undertake measures to counter climate change, promote greenhouse gas emission controls, and contribute to the achievement of a carbon-free society.
(2)We engage in business activities with consideration of resource efficiency and energy efficiency, conservation of water resources, contribution to biodiversity, environmentally considerate product design, the 3Rs (Reduce, Reuse, Recycle), and proper disposal of waste to make effective use of limited resources.
(3)We promote the development of new technologies related to the environment and incorporate environment-friendly technologies into our product development.
(4)We disseminate accurate information on the environment and make efforts to improve our social credibility.
(5)We strive for coexistence with society and communities.
Est : October 1993
Rev : March 2022
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
Most of Morinaga Milk products' raw materials, including milk, come from nature’s rich bounty of agricultural products. With gratitude to nature for these gifts, we believe that protecting ecosystems is essential to our continued business. By understanding and working to reduce the impacts of our business on nature in order to conserve rapidly disappearing biodiversity, we will contribute to achieving a sustainable society.
Est : March 2022
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
As a food company that aims to contribute to healthy and enjoyable lifestyles through offering unique products derived from advanced milk technology, the Morinaga Milk Group delivers high-quality, delicious, safe, and reliable products to customers, and sources materials in compliance with laws and social standards while also considering human rights, environment, and other social responsibilities in cooperation with its business partners.
In doing so, we have established this Policy to improve the animal welfare of dairy cattle, which produce our main raw material of milk, at production sites in Japan.
(*) Five Freedoms:
1. Freedom from hunger, malnutrition and thirst
2. Freedom from fear and distress
3. Freedom from heat stress or physical discomfort
4. Freedom from pain, injury and disease
5. Freedom to express normal patterns of behavior
(1)Dairy Cattle Care, Keeping, and Management
We support the care, keeping, and management methods that consider the health and comfort of dairy cattle, such as appropriate and high quality feed and supply of water according to level of growth and lactation; treatment with care to avoid stressing dairy cattle; appropriate ventilation; maintaining comfortable temperature; disease prevention measures and appropriate measures by veterinarians, etc.; daily cleaning and disinfection to maintain cleanliness of cattle sheds; and care and keeping method that follow guidelines.
(2)Dehorning
We recognize that dehorning and other measures are important in reducing the aggression of dairy cattle and ensuring safety of handlers, but in doing so, use of anesthesia, analgesia, and other means by a veterinarian to eliminate pain and preventing excessive stress on dairy cattle is preferred.
We also recommend performing dehorning at an early age when horns are still underdeveloped and said to cause less stress.
We believe it is important to carefully observe the dairy cattle after dehorning and to conduct timely treatment when necessary.
(3)Tail docking
We support the policy of not conducting tail docking, as doing so will hinder dairy cattle's ability to drive away pests and cause stress, negatively impacting the health and welfare of dairy cattle.
(4)Calving and new born calves
Calving without any issues is the most important aspect for dairy cattle. As such, we believe it is preferable to take special consideration to provide a comfortable calving environment which clean and dry floors as well as appropriate bedding to prevent slipping.
In regards to new born calves, we believe quickly providing colostrum, which is essential for healthy growth, and consideration for bedding and supplemental heating to prevent cold stress when external temperature is low are preferable.
(5)Transport
Transporting dairy cattle causes stress, so in addition to ensuring their health and safety, it is also necessary to consider comfort during transport. When transporting, it is important to assign a livestock handling manager; formulate an appropriate transport plan; provide appropriate rest, feed, and water; ensure appropriate handling when loading and unloading; take consideration toward fatigue from transport; and take special consideration toward dairy cattle in late pregnancy, the young, the old; and all parties involved in the transport to observe and take record to work in cooperation.
Est : September 2023
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
The Morinaga Milk Group recognizes that water is an essential resource for conducting our business activities. We understand the impact that our business activities have on water resources, and focus on the conservation of water resources to contribute to the development of a sustainable society.
Est : March 2024
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
To deliver high-quality, delicious, safe, and reliable products to the customers, the Morinaga Milk Group procures materials in compliance with the laws and social standards while also considering human rights, environment, and other social responsibilities in cooperation with its business partners. We also engage in fair, just, and transparent relationship with all our business partners.
① To comply with relevant laws and ensure that the raw materials comply with the Quality Policy.
② To continue improving technical capabilities and offer proposals based on them to enable our new products to meet the needs of the customers.
③ To offer competitive prices and engage in continued rationalization.
④ To build a stable and flexible supply system for raw materials to ensure that products can be delivered to the customers continuously and in timely manner.
⑤ To cooperate with each other in business continuity during unexpected disasters through exchanging and sharing information about the supply chain as well as engaging in risk management activities in time of peace.
Est : September 2017
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
In order to remain a company that contributes to achieving a sustainable society, Morinaga Industry has formulated a Procurement Policy.
We ask that our suppliers understand the purpose of the Procurement Policy along with the purpose and content of these guidelines, and collaborate and act accordingly as partner members of the supply chain. In formulating these guidelines, we upheld and incorporated the thinking of the United Nations Global Compact's Ten Principles on human rights, labor, the environment, and anti-corruption.
Est : March 2022
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
Morinaga Milk Group will engage in sustainable procurement of raw material milk that consider animal welfare, human rights, the environment, and various social responsibilities with suppliers under the Morinaga Milk Group Procurement Policy.
Raw milk produced in Japan
We will notify our suppliers of these guidelines and respond appropriately if there are any issues.
We report our initiatives related to sustainable procurement of raw material milk on our website and other means.
Est : September 2023
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
Morinaga Milk Group supports the NDPE Policy (*1) and will engage in sustainable procurement of palm oil with our suppliers under the Morinaga Milk Group Procurement Policy.
Palm oil and palm kernel oil included in the oils and fats used as raw materials in Morinaga Milk Group plants
- Respects the laws and regulations of countries and regions that palm oil is produced in
- Quality and safety of palm oil are ensured by the supplier and also verified by us
- No forced labor or child labor is used
- An environment that respects the rights of workers and offers safe working environment
- Does not exploit forests that have high conservation value or peatlands with high carbon stock
- Prescribed burns are not performed for the purpose of development or reforestation
We will notify our suppliers of these guidelines and respond appropriately if there are any issues.
We report our initiatives related to sustainable procurement of palm oil on our website and other means every year.
*1: NDPE Policy
No Deforestation, no Peat, no Exploitation
*2: Principles & Criteria
Principles & Criteria 2018
Est : September 2023
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
The Morinaga Milk Group is committed to the conservation of biodiversity and does not tolerate the destruction of forests and ecosystems. In light of this, we aim to procure paper resources in an environmentally and socially responsible manner, and coordinate efforts with our suppliers to source sustainable paper in line with the "Morinaga Milk Group Procurement Policy."
Paper used for Morinaga Milk Group products (containers and packaging), paper used for office supplies (copy paper, business cards, envelopes)
- Complies with the laws and regulations of the countries and regions in which paper materials are produced
- Quality and safety guaranteed by the supplier, and also verified by Morinaga Milk Group
- Ensures respect for the rights workers and a safe working environment
- Does not destroy forests with a high conservation value, and conservation of biodiversity such as the development of new forests.
We ensure that our suppliers aware of these guidelines, and respond in an appropriate manner to any problems that may arise.
We report the efforts of our sustainable paper procurement on our website and in other media.
Created: March 2024
Est: March 2024
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
The Morinaga Milk Group is committed to sustainable procurement of soybean with its suppliers, in line with the "Morinaga Milk Group Procurement Policy."
Soybeans and soy milk used in products for consumers and commercial applications that are manufactured and sold by the Morinaga Milk Group
- Complies with the laws and regulations of the countries and regions in which soybeans are produced
- Quality and safety guaranteed by the supplier, and also verified by Morinaga Milk Group
- No child labor, forced labor or human rights violations against indigenous peoples
- Ensures respect for the rights workers and a safe working environment
- No development in forests with a high conservation value, or peatlands with high carbon storage
- Protects the global environment by ensuring soil, water and other resources are not polluted
We ensure that our suppliers aware of these guidelines, and respond in an appropriate manner to any problems that may arise.
We report the efforts of our sustainable soybean procurement on our website and in other media.
Est: March 2024
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
The Morinaga Milk Group respects and supports human rights as basic rights for all people, as we aim to “contribute to healthy and enjoyable lifestyles through offering unique products derived from advanced milk technology.” Through the practice of our Corporate Slogan “For Ever Brighter Smiles,” we work to create responsible supply chains both inside and outside our Group as part of contributing to the realization of a sustainable society.
To fulfill our responsibility to respect the human rights of all people affected by our business activities, the Morinaga Milk Group hereby establishes Human Rights Policy (hereinafter “the Policy”), based on the UN Guiding Principles on Business and Human Rights adopted by the United Nations Human Rights Council in June 2011.
We support and respect international codes of conduct and standards concerning human rights, including the following:
We also support and respect the Ten Principles of the UN Global Compact as a signatory company.
The Policy is the paramount policy on human rights which we strive to fulfill our responsibility of respecting human rights toward our stakeholders. The Policy marks our commitment to engage in respect for human rights in accordance with our Corporate Mission (our Corporate Slogan and Corporate Philosophy) and related internal policies and rules.
The Policy applies to all officers and employees of the Morinaga Milk Group. We also expect all business partners involved with the operations, products, and services of the Morinaga Milk Group to understand and comply with the Policy.
We recognize that our business activities may directly or indirectly, have adverse impacts on human rights. We will not infringe the human rights of any individuals affected by our business activities. In the event that our business activities have been found to have caused or contributed to adverse impacts on human rights, we will take appropriate corrective actions to fulfill our responsibility to respect human rights.
We do not intend any of our products or services to be used in a way that contributes to abuses of human rights. We also demand our business partners and other parties to respect human rights and not to abuse them. When there is suspicion that our operations, products, or services of the Morinaga Milk Group are involved in adverse effects on human rights, we strive to resolve them as necessary.
In line with the UN Guiding Principles on Business and Human Rights, we will establish human rights due diligence system to identify, prevent, and mitigate any adverse human rights impacts that we may have on our stakeholders.
In the course of implementation of the Policy, we will seek advice from independent external sources with expertise and knowledge of human rights. We will engage in sincere dialogue and consultation with stakeholders, including those in the most vulnerable positions.
To ensure that the Policy is incorporated into all our business activities and is executed effectively, we will conduct appropriate education and training for officers and employees and, as necessary, for our business partners.
We will work to remedy the situation through dialogue and appropriate procedures based on international codes of conduct, in case our business activities have been found to have caused adverse impacts on human rights, or our involvement through business partners is detected or suspected.
The director in charge of human resources at Morinaga Milk Industry Co., Ltd. will supervise implementation of the Policy as the responsible manager.
We will disclose the progress and the results of our efforts toward respect for human rights on our website and through other media.
We will comply with laws and regulations of the countries and regions in which we operate. When contradictions exist between international human rights standards and national laws and regulations, we will seek means to respect internationally recognized human rights principles to the utmost.
The Policy was approved by the Board of Directors of Morinaga Milk Industry Co., Ltd. on December 15, 2022.
Est : November 2018
Rev : December 2022
Morinaga Milk Industry Co., Ltd.
President and Representative Director
Human rights issues that the Morinaga Milk Group addresses based on the Human Rights Policy include the following:
We respect the basic human rights of individuals and eliminate all forms of discrimination and harassment based on race, nationality, ethnicity, creed, place of birth, political views, skin color, language, religion, ideology, gender, age, disabilities, gender identity, sexual orientation, assets, type of employment, etc.
We will create workplace environments where employees are protected from occupational health and safety risks, allowing them to work with peace of mind in a physically and mentally healthy state.
We will strive to achieve a motivating and vibrant corporate culture and organizational climate in which all diverse individuals respect the ideas and positions of each other and are able to exert their full potential through challenges and growth.
The Morinaga Milk Group recognizes that health and safety are the foundation of the company and its management. We also recognized that ensuring safety in cooperation with the employees is the most important responsibility of the management and engages in activities to ensure safe and comfortable workplace for the employees.
① Implementation of measures to eliminate and reduce potential hazards and harmful effects through risk assessment
② Preparation of work standards for regular and irregular works, dissemination of those standards to employees, and compliance with the rules
③ Prevention of the recurrence of occupational accidents through information sharing and the promotion of activities to prevent similar disasters
In particular, the implementation of measures based on past disaster lessons to completely prevent the recurrence of accidents such as "pinched and rolled," "falling," and "burn injury" types
④ Implementation of safety and health education and training to improve safety knowledge and safety awareness
⑤ Promotion of the “Keep safe!” activities by all employees
Est : April 2017
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
Engaging in business on a foundation of understanding from communities around us, Morinaga Milk Group engages in unique activities at business sites across Japan, providing learning opportunities to promote health and support the growth of the next generation through active dialogues with residents of communities. By doing so, we help to create communities full of brighter smiles.
Est : March 2022
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
As a food company that aims to contribute to healthy and enjoyable lifestyles through offering unique products derived from advanced milk technology, the Morinaga Milk Group engages in activities with ethics and integrity and strives to prevent corruption.
Est : October 2020
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
Morinaga Milk Industry Co., Ltd. and its Group companies (hereinafter "Morinaga Milk Group") hereby establish this policy for the purposes of complying with tax laws and regulations in the countries and regions where we conduct business, and of minimizing tax risks and optimizing tax costs while properly paying taxes.
Est : September 2021
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
(1)Corporate slogan
“For Ever Brighter Smiles”
(2)Corporate philosophy
Contribute to healthy and enjoyable lifestyles through offering unique products derived from advanced milk technology.
(1)Our Eight Questions:
①Do we share our passion with our customers?
②Do we feel and express gratitude to all stakeholders?
③Do we have confidence in our quality?
④Do we always pursue safety and reliability?
⑤Do we continue to challenge ourselves?
⑥Do we contribute to building "Team Morinaga"?
⑦Do we engage in and enjoy what we do?
⑧ Do we exchange our visions and progress toward them?
(1)Management commitment
We publish and share the following messages from management on our website and in the Sustainability Report and the Integrated Report.
① We will continue to provide products that meet customer needs and offer products and services of value that provide customers with satisfaction and empathy.
② In accordance with ISO 10002, we have established our "Basic Policy on Customer Satisfaction" (※1) and "Guiding Principles" (※2) and will actively work to continuously improve customer service.
(※1)
We value communication with customers in response to their comments, including complaints, requests, and inquiries, and strive to deliver "reliability" and "happiness." We think and act with the customer as our starting point, and aim to be a company that is trusted more.
(※2)
1. We take the views of customers seriously and strive to respond equitably and fairly acting with integrity and speed.
2. We share the valuable opinions of customers internally to utilize these opinions for making products and services.
3. We strive to actively provide customers with appropriate and easy-to-understand information.
4. We respect the rights of customers and comply with relevant laws, regulations and norms for employee conduct.
(2)Sustainability management promotion
① We will promote sustainability management based on the Sustainability Vision (“The Morinaga Milk Group contributes to a prosperous "every day, society, and environment" by delivering "deliciousness and health," to continue creating brighter smiles for all.”).
② We will contribute to the health of our customers by delivering high quality value that is unique to our group.
③ We will contribute to a sustainable global environment in order to perpetually develop together with supply chain partners.
④ We respect the human rights and diversity of all of our stakeholders, and will contribute to the creation of a sustainable society.
(3)Positive action by employees (fostering corporate culture and employee awareness)
① We will provide training to ensure that all employees think and act with the customer as the starting point and continue to work on activities with an even stronger customer starting point.
② We will encourage the acquisition of specialist qualifications related to consumer affairs, such as consumer advisor.
(4)Seamless collaboration of relevant internal departments
① We will build a system for the acquisition of customer opinions and promptly share them companywide.
② We will analyze customer opinions and share them more deeply internally through opportunities such as liaison meetings.
③ We will build mechanisms for promptly contacting the management team and relevant departments when product accidents occur or signs that predict such occurrence are found. We will also create internal emergency troubleshooting standards and follow them when solving problems.
(5)Enhancing provision of information to consumers and bilateral exchange of information
① We will post information related to safety, reliability and the environment on our website to assist choices and use by customers.
② We will provide customers with product information through various means including easy-to-understand labeling on packaging and on our website so that our products can be used in a safe and reliable manner.
(6)Improvement and development based on consumer and social demands
① We will regularly update the case studies on our website about utilization of customer opinions and requests in the improvement of products and services.
② Specifically, we will innovate to make product container materials, shape, and labeling easy to open, easy to carry, and easy to see.
③ We will develop products to meet the increasing need for health and nutrition for infants through to the elderly.
④ We will strive to develop and improve containers and packaging with a focus on consideration for the 3Rs (reduce, reuse, recycle), safety, and ease of use from the product planning and development stage.
Est : January 2017
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
The Morinaga Milk Group calls attention to specific action criteria for all officers and all employees to engage in compliance on a daily basis using the "Five Action Check Points" and "Our Courage." These codes of conduct have been compiled on a portable compliance card that all employees carry and use during the course of their daily work to think about their own actions. The goal is to have each and every employee fully understand and put into practice these codes of conduct so that the Morinaga Milk Group can be trusted by society.
Ask yourself, will your action...
Est : October 2002
Rev : June 2004
Yohichi Ohnuki
President and Representative Director
Morinaga Milk Industry Co., Ltd.
Management and employees will: