The Morinaga Milk Industry Group will contribute to a prosperous
"everyday life, society, and environment" by delivering "deliciousness and health,"
and continue to bring brighter smiles for all.
The business mission of the Morinaga Milk Group is delivering "deliciousness" and "health" to customers through products and services. This has been supported to today through discoveries and innovations originating in the abundant gifts of nature and connections with people.
We believe that taking positive action toward global environmental issues and social issues is indispensable to the continuation of business.
This Sustainability Vision embodies our wish to resolve these issues through our business, bring smiles to customers' daily lives, and continue contributing to a prosperous society and to the environment.
To continue to create the bright smiles noted in our corporate slogan, we will continue engaging in business activities with this vision in mind.
Philosophy-Activity System Diagram |
The Future and the Path We Hope to Achieve
In order to bring brighter smiles to all of our stakeholders, we conduct activities focused on the three themes of "Food and Wellness," "Resources and the Environment," and "People and Society," including foundational corporate governance, as we seek to achieve our Sustainability Vision.
What we seek to become through the Seven Priority Issues
Food and Wellness
Contribution to Wellness
Through products and services that make use of advanced milk technology, our raw milk base in Japan, and ingredients unique to the Morinaga Milk Group, we will contribute to "healthy growth" and "extending healthy longevity."
Food safety and reliability
By guaranteeing the safety of foods we provide to consumers and business partners and by ensuring the transparency and traceability of foods, we will continue to supply products that people can enjoy with peace of mind.
Resources
and the Environment
Mitigation of and adaptation to climate change
We will minimize greenhouse gas emissions that affect climate change from our company and from the supply chain, and will lessen the effects of climate change on our business.
Environmental consideration and resource recycling
We will minimize adverse effects on the environment in all processes from raw material procurement to consumption and disposal, and will put a circular economy into practice. We will also mitigate our impacts on the environment through environmental conservation efforts.
Sustainable raw material procurement
We will achieve sustainable supply chains by striving to resolve environmental and social issues that affect the supply chain and through continuous support for the resolution of suppliers' issues.
People and Society
Respect for human rights and diversity
We will practice consideration for human rights and diversity for employees, suppliers, and all stakeholders with whom we are involved through our products and services. In addition, through the promotion of in-house D&I, the preparation of safe workplaces, the instilling of flexible working styles, and the provision of learning opportunities, we will achieve rewarding, humane work and will create diverse value and innovation for the company.
Coexistence with local communities
We will contribute to the creation of a sustainable society in collaboration with communities, through means including provision of learning opportunities to communities, regional environmental conservation, and regional partnership agreements.
Methods for Identifying Priority Issues
Joining External Initiatives and Groups
In order for the Morinaga Milk Group to achieve sustainable management, we must objectively review our vision for ourselves through dialogues with stakeholders and must refine our Medium- to Long-Term Sustainability Plan.
We have always communicated with customers, shareholders/investors, business partners, employees, and communities in a variety of ways, and will continue to strive for attentive communication as we promote sustainability management.
Communication methods
Items in parentheses: performance in 2021
Customers
- Customer Service Center (Number of consultations: About 52,000)
- Customer satisfaction questionnaire surveys
- Angel 110 hotline (Number of consultations: 8,123)
- KidZania, visiting classes, and other next-generation support activities
Employees
- Energy Survey (employee satisfaction survey)
- Career surveys
- Internal newsletter (4 times/year)
Business partners and suppliers
- CSR procurement questionnaire (once every 3 years)
- Quality improvement seminars and distribution seminar
- Supplier briefings
Shareholders and investors
- General Meeting of Shareholders (June every year)
(The number of voting rights exercised:380,632) - Briefings for individual investors (1)
- Financial results briefings (4)
- Small-scale meetings (3)
- Meetings with institutional investors and analysts (409)
- Business activity briefing sessions with institutional investors and analysts (2)
Local communities
- Plant tours
- Participation in environmental conservation activities and special events
- Provision of supplies during disasters
- Distribution of products to food banks and children's cafeterias
Stakeholder Dialogues
Holding Dialogues with Human Rights Experts
As a part of our human rights due diligence, Morinaga Milk is an ongoing participant in the Stakeholder Engagement Program which was organized by Caux Round Table Japan and which identifies human rights issues in the supply chain.
In 2018, we attended the Business and Human Rights Conference in Tokyo to learn about global trends concerning business and human rights, as well as case studies from other companies.
We further held individual dialogues with overseas experts Livio Sarandrea (United Nations Development Program (UNDP) Bangkok Regional Hub, Business and Human Rights Global Lead and Chief Advisor) and Puvan J Selvanathan (CEO of Bluenumber Foundation) to solicit comments on Morinaga Milk Group's directions for the formulation of human rights policy, and incorporated these expert opinions into our formulation of human rights policy in November 2018.
Joining External Initiatives and Groups
Morinaga Milk engages in dialogue and collaboration with diverse stakeholders in order to realize a sustainable society.
Both in Japan and internationally, Morinaga Milk endorses the philosophies, or participates as a member, of the following organizations in order to practice sustainable management.
| Organization Name | Date of Participation/Nature of Activities |
|---|---|
United Nations Global Compact 
|
Signed April 2018 Morinaga Milk works to realize the Compact’s Ten Principles in the four areas of protecting human rights, eliminating unjust labor, taking action on the environment, and preventing corruption. Morinaga Milk endorses and subscribes to this philosophy, which is reflected in our own management. |
Roundtable on Sustainable Palm Oil （RSPO：Roundtable on Sustainable Palm Oil） Check our progress at https://rspo.org/members/7218 |
Joined March 2018 RSPO promotes sustainable production and use of palm oil through the development of globally trusted certification standards and stakeholder participation. |
Japan Sustainable Palm Oil Network （JaSPON） |
Joined April 2019 JaSPON promotes sustainable palm oil procurement and consumption in the Japanese market to address various environmental problems in palm oil production. |
| Japan Dairy Industry Association |
Joined March 2000 This organization works to enhance the hygiene and quality of milk and dairy products, improve production techniques, disseminate knowledge about said products, and expand their consumption. Note: Continues membership from the preceding organizations, Japan Dairy Products Association, the National Milk Association, and Japan Dairy Industry Council. |
Committee for Milk Container Environmental Issues |
Joined August 1992 This committee promotes recycling of paper packs such as milk cartons. |
Consumer Goods Forum (CGF) |
Joined January 2006 CGF is an international consumer goods industry association. It collaborates on social and environmental issues in four non-competitive areas: sustainability, product safety, health and wellness, and E2EVC. Note: Continues membership from the predecessor International Association of Chain Stores (CIES). |
Afu no Wa |
Joined January 2021 Afu no Wa is a joint project among companies and organizations to promote efforts toward sustainable production and consumption. |
Task Force on Climate related Financial Disclosures (TCFD) |
Endorsed March 2021 TCFD assesses the financial impact of climate change risks and opportunities on business management, and offers recommendations for climate-related disclosures in terms of governance, strategies, risk management, indicators, and goals. Morinaga Milk has expressed its support for TCFD's recommendations and is a member of the TCFD Consortium. |
Japanese National Committee of the International Dairy Federation (JIDF) Note: Amalgamated as the J-Milk International Committee from April 1, 2021 |
Joined 1956 JIDF was established by joining IDF as the representative organization for Japanese dairy farmers and the domestic dairy industry, promoting solutions to various science, technology, and economic issues concerning global dairy farming and the global dairy industry through international cooperation. Through close contact with related international organizations, JIDF contributes to the promotion of Japanese dairy farming and the Japanese dairy industry. Note: Continues membership from JIDFʼs predecessor organization. |
Japan Clean Ocean Material Alliance (CLOMA) |
Joined 2019 CLOMA is a platform for accelerating innovation to solve the marine plastic waste problem by strengthening collaboration among a wide range of stakeholders across industries. |
Human Capital Consortium |
Joined 2022 A consortium for sharing advanced examples of human capital management practices, discussing business-to-business cooperation, and examining effective information disclosure. |
Wellbeing Initiative |
Participated in April 2023 Industry-Academia-Government Consortium on Wellbeing. |
TNFD (Taskforce on Nature-related Financial Disclosures) |
Endorsed March 2023 TCFD recommends the of the financial impact on companies of nature-related risks and opportunities assessment as well as climate-related disclosures in terms of governance, strategies, risk management, indicators, and goals. Morinaga Milk has expressed its support for TNFD’s recommendations and is a member of the TCFD Forum. |